- Who sends it
- Your lender (the beneficiary) or its servicer, by first-class mail and by certified or registered mail, to your billing address and the home
- What it starts
- A 30-day window to respond. If you respond, 90 days in all before a notice of default can be issued
- Do this first
- Respond in writing within 30 days of the date on the letter and call the free hotline at 1-877-894-4663
What this letter is in Washington
RCW 61.24.031 calls it the initial contact letter. The Department of Commerce wrote the required template and named it the Notice of Pre-Foreclosure Options. Lenders and servicers must use it, and it must contain both English and Spanish versions in the same letter. Its heading reads "IMPORTANT RIGHTS FOR HOMEOWNERS."
It applies to a deed of trust on a home with 1 to 4 units. It does not apply to commercial loans, seller-financed sales, or loans where the person who signed the deed of trust is not the borrower or a guarantor (RCW 61.24.031(7)).
After sending it, the lender must also try to call you at least three times, at different hours and on different days. If you do not answer within 14 days after those calls, it must send a second certified letter (RCW 61.24.031(5)).
What it does and does not mean
- It is not a notice of default and not a sale notice. No foreclosure clock under the Deed of Trust Act has started yet.
- It is a warning that a notice of default can follow if you do nothing.
- It gives you a right to ask for a meeting with your lender, whether or not you use a counselor or attorney.
- At the meeting, the lender must look at whether you can afford a modified or restructured loan and discuss options. Possible results the template lists are a loan modification, a short sale, a deed in lieu, another workout plan, or no agreement.
- It does not promise any outcome. The lender does not have to approve a workout.
The deadlines it starts and how to count them
- The letter says you must respond within 30 days of the date of the letter. Count 30 calendar days from the date printed at the top, not from the day you opened it. The statute treats initial contact as made 3 days after the letter is sent (RCW 61.24.031(1)(d)), but counting from the printed date keeps you safe.
- If you do not respond in 30 days and the lender has made its calls, it may issue a notice of default (RCW 61.24.031(1)(a)).
- If you do respond, no notice of default can be issued until 90 days after the initial contact. That is the 30 days plus 60 more.
- If you want the meeting in person instead of by phone, you must ask in writing within 30 days of the initial contact. An in-person meeting is held in the county where the home is unless you agree otherwise (RCW 61.24.031(1)(f)).
- A person with authority to agree to a resolution must take part in the meeting, in person or by phone or video.
See how long foreclosure takes in Washington for the whole timeline.
What to do this week
- Write the response date on your calendar: 30 days from the date on the letter.
- Respond in writing to the contact address on the letter. Say you want to meet about the delinquency, give your current phone and email, and name any counselor or attorney who will speak for you. The template suggests certified mail with return receipt. Keep a copy.
- If you want an in-person meeting, say so in the same letter.
- Call the Washington Homeownership Resource Center hotline at 1-877-894-4663 for a free housing counselor. A counselor or attorney can contact the lender for you and attend the meeting (RCW 61.24.031(3)).
- Start gathering what the template says to bring: proof of current and future income, a list of debts, and your last two years of tax returns.
- Read how to stop foreclosure in Washington for every option and its cutoff.
Free help in Washington and scam warnings
The letter itself lists three free sources: the state foreclosure hotline (1-877-894-4663), HUD's counselor line (1-800-569-4287), and the statewide civil legal aid line (1-800-606-4819). The Department of Commerce says foreclosure prevention counseling is free to Washington homeowners.
- The letter warns that skipping a counselor or attorney may cost you chances such as mediation. Only a counselor or attorney can refer you to mediation later.
- Washington calls foreclosure rescue companies distressed home consultants. Their contract must be in writing and list every fee, and they owe you a duty to act in your interest (RCW 61.34.050, 61.34.060). A free counselor does the same work.
- If a lender skips this letter and the calls, that is an unfair practice under the Consumer Protection Act (RCW 61.24.135(2)). The Washington foreclosure help page lists where to complain.
The rest of the Washington process
See how foreclosure works in Washington, the timeline, ways to stop it and free help in Washington, or read the national guide to this letter.
Common questions
What happens if I miss the 30-day deadline on my Washington pre-foreclosure letter?
If the lender has made the required calls and you have not responded, it may issue a notice of default after 30 days (RCW 61.24.031(1)(d)). You lose the extra 60 days, but you can still call your servicer, a counselor, and later be referred to mediation after the notice of default.
Can my housing counselor answer the letter for me?
Yes. If you tell the lender that a housing counseling agency, counselor or attorney will discuss options for you and give their contact information, the lender must contact that person to meet (RCW 61.24.031(3)).
Does the Washington meeting have to be in person?
No. It may be held by phone unless you or your representative ask in writing, within 30 days of the initial contact, for an in-person meeting. Then it is held in the county where the home is unless you agree otherwise (RCW 61.24.031(1)(f)).
I never got this letter but I got a notice of default. Is that allowed?
The notice of default must include a signed Foreclosure Loss Mitigation Form saying the lender contacted you, tried with due diligence, or that you surrendered the home (RCW 61.24.031(2), (9)). If the box checked is not true, show the papers to a housing counselor or legal aid right away.
Other Washington letters
- Notice of DefaultIn Washington, the notice of default is the formal first step of a trustee foreclosure. It lists what you owe to catch up and warns that a notice of sale can follow in as little as 30 days. It also opens your window to be referred to state foreclosure mediation.
- Notice that you have been referred to mediationAfter a housing counselor or attorney refers you, the Washington Department of Commerce sends everyone a notice that you have been referred to foreclosure mediation and picks a mediator. The notice starts your 23 days to send your financial papers. While mediation runs, the trustee must wait for the mediator's certification.
- Notice of Trustee's Sale (with Notice of Foreclosure)The Notice of Trustee's Sale sets the date, time and place of the auction. For most homes it says "THIS NOTICE IS THE FINAL STEP BEFORE THE FORECLOSURE SALE OF YOUR HOME." Your copy comes with a Notice of Foreclosure that lists the cure amount and the last day to cure, 11 days before the sale.
- Unlawful detainer (eviction) summons after a trustee's saleIn Washington, the buyer at a trustee's sale is entitled to possession on the 20th day after the sale. If you are still in the home, the buyer must file an unlawful detainer case. The summons gives a return date 7 to 30 days after you are served, and only a court order can remove you.
- Trustee's notice of surplusIf your home sold for more than the loan and sale costs, Washington law makes the trustee deposit the extra with the superior court clerk and mail you notice. The court, not the trustee, pays it out. You file a motion in that court, and junior liens are paid in priority order.
Sources
- RCW 61.24.031 (initial contact letter, meeting, due diligence)
- RCW 61.24.033 (model language for the initial contact letter)
- RCW 61.24.135 (unfair practices)
- Washington Department of Commerce: Notice of Pre-Foreclosure Options Template (Word)
- Washington Department of Commerce: Foreclosure Fairness Program