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Washington · What this letter means

You got a Washington Notice of Pre-Foreclosure Options: what it means

In Washington, your lender must send this letter before it can issue a notice of default. If you respond within 30 days, you get 60 more days and a meeting with someone who can approve a workout. It is not a foreclosure yet, and it is your earliest chance to slow the process down.

Reviewed October 12, 2026. General information, not legal, tax or financial advice.

Who sends it
Your lender (the beneficiary) or its servicer, by first-class mail and by certified or registered mail, to your billing address and the home
What it starts
A 30-day window to respond. If you respond, 90 days in all before a notice of default can be issued
Do this first
Respond in writing within 30 days of the date on the letter and call the free hotline at 1-877-894-4663

What this letter is in Washington

RCW 61.24.031 calls it the initial contact letter. The Department of Commerce wrote the required template and named it the Notice of Pre-Foreclosure Options. Lenders and servicers must use it, and it must contain both English and Spanish versions in the same letter. Its heading reads "IMPORTANT RIGHTS FOR HOMEOWNERS."

It applies to a deed of trust on a home with 1 to 4 units. It does not apply to commercial loans, seller-financed sales, or loans where the person who signed the deed of trust is not the borrower or a guarantor (RCW 61.24.031(7)).

After sending it, the lender must also try to call you at least three times, at different hours and on different days. If you do not answer within 14 days after those calls, it must send a second certified letter (RCW 61.24.031(5)).

What it does and does not mean

  • It is not a notice of default and not a sale notice. No foreclosure clock under the Deed of Trust Act has started yet.
  • It is a warning that a notice of default can follow if you do nothing.
  • It gives you a right to ask for a meeting with your lender, whether or not you use a counselor or attorney.
  • At the meeting, the lender must look at whether you can afford a modified or restructured loan and discuss options. Possible results the template lists are a loan modification, a short sale, a deed in lieu, another workout plan, or no agreement.
  • It does not promise any outcome. The lender does not have to approve a workout.

The deadlines it starts and how to count them

  • The letter says you must respond within 30 days of the date of the letter. Count 30 calendar days from the date printed at the top, not from the day you opened it. The statute treats initial contact as made 3 days after the letter is sent (RCW 61.24.031(1)(d)), but counting from the printed date keeps you safe.
  • If you do not respond in 30 days and the lender has made its calls, it may issue a notice of default (RCW 61.24.031(1)(a)).
  • If you do respond, no notice of default can be issued until 90 days after the initial contact. That is the 30 days plus 60 more.
  • If you want the meeting in person instead of by phone, you must ask in writing within 30 days of the initial contact. An in-person meeting is held in the county where the home is unless you agree otherwise (RCW 61.24.031(1)(f)).
  • A person with authority to agree to a resolution must take part in the meeting, in person or by phone or video.

See how long foreclosure takes in Washington for the whole timeline.

What to do this week

  • Write the response date on your calendar: 30 days from the date on the letter.
  • Respond in writing to the contact address on the letter. Say you want to meet about the delinquency, give your current phone and email, and name any counselor or attorney who will speak for you. The template suggests certified mail with return receipt. Keep a copy.
  • If you want an in-person meeting, say so in the same letter.
  • Call the Washington Homeownership Resource Center hotline at 1-877-894-4663 for a free housing counselor. A counselor or attorney can contact the lender for you and attend the meeting (RCW 61.24.031(3)).
  • Start gathering what the template says to bring: proof of current and future income, a list of debts, and your last two years of tax returns.
  • Read how to stop foreclosure in Washington for every option and its cutoff.

Free help in Washington and scam warnings

The letter itself lists three free sources: the state foreclosure hotline (1-877-894-4663), HUD's counselor line (1-800-569-4287), and the statewide civil legal aid line (1-800-606-4819). The Department of Commerce says foreclosure prevention counseling is free to Washington homeowners.

  • The letter warns that skipping a counselor or attorney may cost you chances such as mediation. Only a counselor or attorney can refer you to mediation later.
  • Washington calls foreclosure rescue companies distressed home consultants. Their contract must be in writing and list every fee, and they owe you a duty to act in your interest (RCW 61.34.050, 61.34.060). A free counselor does the same work.
  • If a lender skips this letter and the calls, that is an unfair practice under the Consumer Protection Act (RCW 61.24.135(2)). The Washington foreclosure help page lists where to complain.

Common questions

What happens if I miss the 30-day deadline on my Washington pre-foreclosure letter?

If the lender has made the required calls and you have not responded, it may issue a notice of default after 30 days (RCW 61.24.031(1)(d)). You lose the extra 60 days, but you can still call your servicer, a counselor, and later be referred to mediation after the notice of default.

Can my housing counselor answer the letter for me?

Yes. If you tell the lender that a housing counseling agency, counselor or attorney will discuss options for you and give their contact information, the lender must contact that person to meet (RCW 61.24.031(3)).

Does the Washington meeting have to be in person?

No. It may be held by phone unless you or your representative ask in writing, within 30 days of the initial contact, for an in-person meeting. Then it is held in the county where the home is unless you agree otherwise (RCW 61.24.031(1)(f)).

I never got this letter but I got a notice of default. Is that allowed?

The notice of default must include a signed Foreclosure Loss Mitigation Form saying the lender contacted you, tried with due diligence, or that you surrendered the home (RCW 61.24.031(2), (9)). If the box checked is not true, show the papers to a housing counselor or legal aid right away.

Other Washington letters

Sources

  1. RCW 61.24.031 (initial contact letter, meeting, due diligence)
  2. RCW 61.24.033 (model language for the initial contact letter)
  3. RCW 61.24.135 (unfair practices)
  4. Washington Department of Commerce: Notice of Pre-Foreclosure Options Template (Word)
  5. Washington Department of Commerce: Foreclosure Fairness Program

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