What we collect
- What you type into the help form: your first name, email address, phone number if you give one, your state, where your mortgage stands, your loan type, what you want, and your message.
- The page you sent the form from, so we know which state page you were reading.
- Basic visit statistics, if analytics is switched on: pages viewed, approximate location and device type, collected through Google Analytics. This is not tied to your form message.
We do not ask for, and ask you not to send, loan numbers, Social Security numbers, bank details or documents.
How we use it
We use what you send to answer your question and to point you to resources that fit your state and situation. That is the only purpose.
Who sees it
- The people who answer inquiries for this site.
- The website’s maintainer, who receives a copy of each inquiry to check that the form is working.
- The companies that run the site’s plumbing: our web host and our email delivery service, which process messages on our behalf.
We do not sell your information, and we do not pass it to lenders, investors, real estate agents, attorneys, marketers or anyone else. If we ever think an introduction to a specific organization would help you, we will ask you first.
How long we keep it
Inquiries arrive as ordinary email and are kept only as long as needed to answer you and to follow up on your question. You can ask us to delete your message at any time.
Cookies
The site itself sets no advertising cookies and uses no ad pixels or session recording. If Google Analytics is switched on, it sets its own cookies to count visits.
Your choices
You can ask what we hold about you, ask us to correct it, or ask us to delete it. Send the request through the help form and say so in the message.
Who we are
HowToAvoidForclosure.com is a private, independent website. It is not a government agency, lender or law firm. See the disclaimer.